Tripadvisor and the DSA

The European Union’s (EU) Digital Services Act (DSA), which entered into force in 2022, seeks to establish a consistent, powerful transparency and accountability framework for all online platforms operating in the EU. It obligates platforms acting as intermediaries, connecting EU consumers with goods, services, and content, to provide heightened protection to their users.

Tripadvisor has been committed to the principles of trust, safety, and transparency for the travelers and businesses using its services for more than two decades, and now uses the DSA’s guidance and requirements to enhance and further those efforts.

Article 24 of the DSA requires platforms to publish information on the average monthly active recipients (as defined in DSA, Article 3(b)) of their intermediary services in the EU. Tripadvisor has calculated that, during the period beginning 1 August 2022 and ending 31 January 2023, the average number of monthly active recipients of our services in the EU was below 45 million. Tripadvisor will update this information on its website in accordance with DSA, Article 24.